FAQs

 

How does the scanner work?

The scanner helps users review product ingredient information and provides informational guidance related to dietary considerations..

Why does a product show “Uncertain”?

Some ingredients may require additional verification due to limited or unclear labeling information.

Does IntakeShield provide medical advice?

No. IntakeShield is intended for informational purposes only and does not replace professional medical advice.

How to contact for support?

you can contact us at intakeshieldlid@gmail.com

How long does support take to respond?

We typically respond within 1–3 business days.

How do I report incorrect ingredient information?

Please contact support with the product name and details so we can review the information.

Can I rely only on the app for dietary decisions?

No. IntakeShield is designed as an informational support tool and should not replace medical guidance, professional recommendations, or direct verification of product labels and ingredients.